Last Updated: 24/06/2026
 

Framework Media ("we", "us", "our") operates the website shotbyframework.com.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our services.
 

1. Information We Collect
 

We may collect the following information:
 

Information You Provide
 

When you contact us through our website, email, or social media, we may collect:

• Name

• Email address

• Telephone number

• Company name

• Project details and enquiries

• Any other information you choose to provide
   

Automatically Collected Information
 

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Website usage data

• Pages visited

• Referring websites

This information may be collected using cookies and analytics tools.
 

2. How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide quotations and services

• Manage client relationships

• Improve our website and services

• Monitor website performance

• Comply with legal obligations
   

We will only process your personal information where we have a lawful basis under UK GDPR.
 

3. Marketing Communications

We may contact you regarding our services if:

• You have requested information from us;

• You are an existing client; or

• You have given consent to receive marketing communications.
   

You may unsubscribe from marketing communications at any time.
 

4. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us with:

• Website hosting

• Analytics

• Email communications

• Business administration

These providers are required to protect your information and only process it on our behalf.
 

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.
 

6. Your Rights

Under UK data protection laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent where applicable
   

To exercise your rights, please contact us using the details below.
 

7. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

You can manage cookie preferences through your browser settings.

For more information, please see our Cookie Policy.
 

8. Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure.
 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
 

10. Contact Us

If you have any questions regarding this Privacy Policy or how we process personal information, please contact:

Framework Media

Email: info@shotbyframework.com

​

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.